IT Services & Supporttechnology is our passion
With more than 25 years of experience working directly with the world’s largest technology companies, we know IT.
We specialize in providing responsive, professional on-site IT services and support for residential customers throughout the greater Raleigh area.
Extremely professional, impressively qualified, incredibly competent; let our IT experts become your trusted IT advisers.
Residential IT services & support
Your IT Superheroes
We provide complete IT services and support for residential & small business customers. Click on the areas to the right to find out more.
We specialize in Windows laptops, notebooks, personal computers, and servers, regardless of manufacturer. We can diagnose & repair hardware & software issues ranging from inability to boot, to freezing and crashing.
Setup, & repair of wired and wireless LAN networking components including routers, switches, and bridges.
Internet access configuration & troubleshooting of telco/ISP-owned devices.
Device connection and configuration including printers, smart phones, storage devices, & intelligent TVs.
VPN, remote access & remote desktop configuration & troubleshooting.
Upgrades including operating system & applications, installation, troubleshooting, and repair.
Hardware, operating system, application, identity, access & parental controls, network, and internet security configuration and optimization.
Virus, spyware, adware, and malware removal.
Installation and configuration of cohesive threat mitigation solutions including firewalls & intrusion detection systems.
Analysis & optimization of compute, network, application, security, and various sub-systems ensures your IT systems are operating as efficiently as possible.
Essentially a complete tune-up for you computer, your system is ensured to be running at optimal performance levels.
Resource utilization is improved in key areas such as CPU, memory, disk, GPU, and network, as bloatware & superfluous processes are eliminated.
Backup, Recovery, and Availability
Data backup configuration and support, recovery, and availability implementation to ensure your data is never at risk of loss.
Installation and migrations
New hardware installation, configuration, and data/application migration to new devices.
rates & packages
Pricing Models For Every Need
There’s an old idiom that states, ‘you get what you pay for’. We believe in pricing our services competitively, while genuinely reflecting the exceptional high-quality we provide.
On-siteWe come to you
- Our courteous, professional, and certified technicians will come to you.
- There are no travel fees whatsoever, and billing commences upon arrival.
RemoteRemote diagnostic services
- In cases where remote support is a viable option, or device drop-off is preferred.
- Billing commences upon connection to device(s).
1 hour minimum, billed in 1/2 hour increments thereafter.
Fees due upon completion of service.
From Our Founder
We make IT work for you
It’s really very simple; we provide outstanding IT services and support. No gimmicks, no short cuts, no excuses, just honest, professional service and support that you can trust. We’re courteous, professional, exceptionally talented, and we love solving IT problems and delighting our customers.