IT Services & Support

technology is our passion

 

With more than 25 years of experience working directly with the world’s largest technology companies, we know IT. 

 

We specialize in providing responsive, professional on-site IT services and support for residential customers throughout the greater Raleigh area.

 

Extremely professional, impressively qualified, incredibly competent;  let our IT experts become your trusted IT advisers. 

Residential IT services & support

Your IT Superheroes 

We provide complete IT services and support for residential & small business customers. Click on the areas to the right to find out more.

Compute

We specialize in Windows laptops, notebooks, personal computers, and servers, regardless of manufacturer. We can diagnose & repair hardware & software issues ranging from inability to boot, to freezing and crashing.

Network

Setup, & repair of wired and wireless LAN networking components including routers, switches, and bridges.

Internet access configuration & troubleshooting of telco/ISP-owned devices. 

Device connection and configuration including printers, smart phones, storage devices, & intelligent TVs.

VPN, remote access & remote desktop configuration & troubleshooting.

Application

Upgrades including operating system & applications, installation, troubleshooting, and repair.

Security

Hardware, operating system, application, identity, access & parental controls, network, and internet security configuration and optimization.

Virus, spyware, adware, and malware removal.

Installation and configuration of cohesive threat mitigation solutions including firewalls & intrusion detection systems.

Performance

Analysis & optimization of compute, network, application, security, and various sub-systems ensures your IT systems are operating as efficiently as possible.

Essentially a complete tune-up for you computer, your system is ensured to be running at optimal performance levels.

Resource utilization is improved in key areas such as CPU, memory, disk, GPU, and network, as bloatware & superfluous processes are eliminated.

Backup, Recovery, and Availability

Data backup configuration and support, recovery, and availability implementation to ensure your data is never at risk of loss.

Installation and migrations

New hardware installation, configuration, and data/application migration to new devices.

rates & packages

Pricing Models For Every Need

There’s an old idiom that states, ‘you get what you pay for’. We believe in pricing our services competitively, while genuinely reflecting the exceptional high-quality we provide.

1 hour minimum, billed in 1/2 hour increments thereafter.

Fees due upon completion of service.

From Our Founder

We make IT work for you

It’s really very simple; we provide outstanding IT services and support. No gimmicks, no short cuts, no excuses, just honest, professional service and support that you can trust.  We’re courteous, professional, exceptionally talented, and we love solving IT problems and delighting our customers.
Try us!

We’ve swam with some big fish

Experience? You bet. We’ve worked directly with the world’s leading technology companies…